Food & Hospitality Pest Control

Food and hospitality businesses face pest challenges that standard commercial pest control cannot adequately address. The combination of food preparation, storage, warmth, moisture, and constant deliveries creates an environment that actively attracts rodents, cockroaches, flies, and stored product insects.

Environmental Health Officers inspect food premises with specific focus on pest evidence. BRC and SALSA auditors require documented pest management programmes with trend analysis and corrective action records. Without professional pest management that meets these standards, your business risks failed audits, enforcement action, and loss of customer contracts.

We begin every relationship with a comprehensive site survey, identifying existing pest activity, risk areas, entry points, and housekeeping gaps. From this assessment, we design a pest management programme tailored to your specific business:

• Food businesses: Audit-ready programmes meeting BRC, SALSA, and AIB standards with digital documentation and trend analysis.
• Pubs and bars: Discreet service timed around trading hours, with cellar monitoring and drain management.
• Hotels and restaurants: Bed bug monitoring, kitchen compliance, and guest-facing discretion.
• Non-food retail: Stock protection, out-of-hours service, and bird management.

Passing food safety audits requires more than just treating pest problems as they arise. Auditors expect evidence of a planned, proactive approach. Our documentation package includes:

• Digital visit reports with findings, treatments, and recommendations
• Monitoring device registers with location maps
• Quarterly trend analysis reports
• COSHH risk assessments for every product used
• Corrective action records demonstrating continuous improvement

For food manufacturing and processing sites, we also provide pre-audit reviews and can attend during audit inspections to answer pest management queries directly.

The food and hospitality sector faces a wide range of pest threats, each requiring a tailored management approach:

• Rodents: Mice and rats contaminate food, damage packaging, and gnaw through electrical cabling. They are attracted to the warmth and food sources found in kitchens, cellars, and storage areas.
• Cockroaches: German cockroaches thrive in warm, moist commercial kitchens and carry bacteria including Salmonella and E. coli.
• Flies: A persistent problem in food preparation and dining areas, particularly during warmer months. Electric fly killers and housekeeping advice form part of an effective management plan.
• Bed bugs: The leading pest threat for hotels and accommodation providers, bed bugs are carried in by guests and can spread rapidly between rooms.

Connected monitoring systems provide 24/7 surveillance of critical areas in food and hospitality premises. Real-time alerts notify our team and your managers when pest activity is detected, enabling rapid response before problems escalate. Digital monitoring is particularly valuable for overnight periods when premises are unoccupied but pest activity continues.

For pub cellars and hotel kitchens, digital monitoring bridges the gap between scheduled technician visits, providing continuous protection and auditable data for your compliance records.

We provide pest management for food and hospitality businesses across the North East, including Darlington, Stockton, Middlesbrough, Hartlepool, Durham, Sunderland, and Newcastle. Whether you operate a single restaurant or a chain of hotels, we deliver consistent, audit-ready pest management across all your sites.

For multi-site food and hospitality businesses, we provide coordinated programmes with centralised reporting and a single point of contact. See our multi-site customers page for more details.