Pest Control for Facilities Management

We understand that facilities management companies need pest control partners who deliver consistently, report transparently, and respond quickly. Your clients judge your performance partly on how well pest issues are handled, and your contractual obligations often include specific pest management SLAs.

Our FM partnership model provides a dedicated account manager, agreed service standards, KPI reporting, and the flexibility to scale up as your portfolio grows. We work under your brand where required and coordinate directly with your site managers.

FM companies manage diverse portfolios that span multiple sectors. We have the expertise to service all of them:

• Commercial offices: Discreet monitoring and rapid response.
• Food businesses: Audit-ready programmes meeting BRC and EHO standards.
• Healthcare: Infection-control-compatible treatments with CQC documentation.
• Industrial: Large-site monitoring with digital surveillance.
• Retail: Out-of-hours service with minimal customer visibility.

Our reporting meets the performance monitoring requirements of FM contracts:

• Response time tracking: Every callout is logged with time-to-attend and time-to-resolve metrics.
• Activity reports: Monthly summaries covering all visits, findings, and treatments across your portfolio.
• Trend analysis: Quarterly analysis identifying patterns and recommending preventative actions.
• KPI dashboards: Regular performance reports in your preferred format.

As your portfolio grows, our service scales with you. We have the capacity and operational systems to add new sites quickly without compromising service quality on existing accounts. New sites receive a full survey, risk assessment, and tailored programme within days of instruction.

For FM companies managing multi-site clients, we provide coordinated programmes that maintain consistent standards across all locations.

We provide FM pest management across the North East, including Darlington, Stockton, Middlesbrough, Hartlepool, Durham, Sunderland, and Newcastle.

Facilities management is part of our wider property and housing pest control programme, which also covers housing associations, rental properties, and multi-site operators.

Facilities managers are frequently required to demonstrate pest management compliance during client audits, ISO inspections, and regulatory assessments. Our documentation is designed to support these requirements with comprehensive digital reports, trend analysis, and audit-ready summaries.

We provide COSHH risk assessments, monitoring device registers, treatment records, and quarterly performance reports. All documentation is available digitally for easy integration with your facilities management systems.